Privacy Policy
At First Lady Nails, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, book appointments, or use our services.
1. Information We Collect
1.1 Personal Information: When you book an appointment, make a purchase, or contact us, we may collect personal information, including but not limited to:
Name
Contact details (such as phone number, email address, and mailing address)
Payment information (credit/debit card details)
Health-related information relevant to the services you receive (e.g., allergies, skin conditions)
1.2 Non-Personal Information: We may also collect non-personal information automatically when you visit our website, such as:
IP address
Browser type and version
Operating system
Referring website
Pages viewed on our site and the dates/times of access.
2. How We Use Your Information
2.1 Service Provision: We use your personal information to provide the services you request, including booking appointments, processing payments, and delivering our services.
2.2 Communication: We may use your contact information to communicate with you about your appointments, service updates, special offers, or promotions, provided you have consented to receive such communications.
2.3 Improvement of Services: Your information helps us understand customer preferences and improve our services, products, and website experience.
2.4 Legal Compliance: We may use or disclose your information to comply with legal obligations, respond to legal processes, or enforce our terms and conditions.
3. Sharing Your Information
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, marketing agencies, and appointment scheduling platforms. These parties are required to keep your information confidential and use it only for the purposes we specify.
3.2 Legal Obligations: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of that business transaction.
4. Cookies and Tracking Technologies
4.1 Cookies: Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website and personalize content.
4.2 Managing Cookies: You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
5. Data Security
5.1 Security Measures: We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes using encryption, secure servers, and regular monitoring of our systems for vulnerabilities.
5.2 Data Retention: We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
6. Your Rights
6.1 Access and Correction: You have the right to access, correct, or update your personal information at any time. Please contact us if you wish to exercise this right.
6.2 Opt-Out: You have the right to opt out of receiving marketing communications from us. You can do this by following the unsubscribe instructions in any email or by contacting us directly.
6.3 Deletion: You may request the deletion of your personal information, subject to certain legal or contractual restrictions.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any websites you visit.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us to have it removed.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of our services or website will constitute acceptance of the updated policy.